Prior to making a purchase, please review our Shipping & Delivery Policy, applicable to all orders. We offer various shipping options, and some orders are handled by third-party suppliers.
We offer free expedited shipping for orders over $300 AUD.
You can estimate your order's arrival using the processing and delivery time details provided. Please note that processing time does not include shipping time.
|Categories||Processing time (excluding delivery time)|
|Home decor (Bedding sets, quilt bed sets, quilt…)||5-10 days|
All items are shipped from our OVERSEAS WAREHOUSE. Shipping time varies based on your chosen method, typically taking 7 to 20 business days. Please review the shipping timeframe before confirming your order.
|Rate Name||Condition||Shipping Fee (AUD)||Shipping Time|
|Economy Shipping (Non-Expedited Shipping)||Order < $300 AUD||$4.99 AUD||15-20 days|
|Standard Shipping + Insurance||Order < $300 AUD||$14.99 AUD||15-20 days|
|Expedited Shipping + Insurance||Order < $300 AUD||$29.99 AUD||7-15 days|
|Expedited Shipping + Insurance||Order from $300||Free||7-15 days|
Orders shipped to the EU, UNITED KINGDOM, AND CANADA via DHL Express may be subject to import taxes and duties determined by customs authorities. Consider switching to standard shipping for cost-effective service with a longer delivery timeframe (typically 5-7 business days).
1. DO YOU DELIVER INTERNATIONALLY?
We offer international shipping with free economy shipping for international orders. Be aware of potential additional taxes and duties in your country.
2. ARE THERE OTHER SHIPPING RESTRICTIONS?
We cannot deliver to APO/FPO addresses but can accommodate shipments to PO Boxes. Expedited shipping isn't available for PO Boxes.
3. WHAT HAPPENS IF MY ORDER IS DELAYED?
If your order isn't received within 45 days from the purchase date, contact our Customer Service team for a refund or replacement.
4. CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not provide the option to ship to multiple addresses within a single order. Create separate orders for different destinations.
5. QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy.
6. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
Contact us by email: firstname.lastname@example.org