Vibe Hoodie Shop - After Ship Center

Important: We stand behind the quality of our products, any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc.

However, we are truly sorry dear customers did receive the wrong or defective products and had a bad experience shopping at Vibe Hoodie Shop. Please fill in the form, for sure we will resolve in the customer's favor.

Order number

First Name *

Last Name

Email *

Phone *

Describe *

0/300

Reason why you are not happy with your item/s: *

I received wrong/damaged/faulty items

I got some package/s but not all my order

I haven't received my order yet

Please note:

As advised, you should contact Customer Service within 07 days since the order is delivered. Also, please provide us with some photos of the poor-quality products, QR Code or Shipping label on the package.
The photo needs to take in good natural light conditions, not photoshop or edit application.
Image in PDF and JPG.

AU Warehouse Address: 53 Sackville Street, Bardwell Valley NSW 2207, Australia

US Business Office: 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, United States

HK Business Office: Unit 1406B 14/F The Belgian Bank BLDG, 721-725 Nathan RD, Mongkok, Kowloon

Support Time: Mon – Fri: 9AM - 5PM ACT

Email: support@vibehoodie.shop

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