Product details:

• Each bag features a beautiful double-sided print on premium canvas material that is soft yet durable.
• Constructed with six interior compartments to keep your items organized.
• Finished with an adjustable strap that extends up to 53 inches in length for a perfect crossbody fit.
• Stain resistant material makes cleaning a breeze – use a damp cloth with mild soapy water to clean (avoid bleach) and let air dry.

NOTE:

Your package might be lost, stolen, or damaged while being delivered. Insurance is not mandatory, but we always recommend our customers to choose this plan as the delivery men often leave the package in your mailbox/front yard, which is more likely to be stolen.

Check the SIZE CHART out for accurate size, and please allow a slight 1-3cm difference due to manual measurement and a slight color variation due to different lighting conditions.

The design of the final product might slightly shift in position due to the manual cut and sew procedure.

Thank you for considering us.

Shipping & Delivery Policy

Prior to making a purchase, please review our Shipping & Delivery Policy, applicable to all orders. We offer various shipping options, and some orders are handled by third-party suppliers.

FREE SHIPPING

We offer free expedited shipping for orders over $300 AUD.

PROCESSING AND DELIVERY TIME

You can estimate your order's arrival using the processing and delivery time details provided. Please note that processing time does not include shipping time.

PROCESSING TIME

DELIVERY TIME

All items are shipped from our OVERSEAS WAREHOUSE. Shipping time varies based on your chosen method, typically taking 7 to 20 business days. Please review the shipping timeframe before confirming your order.

DELIVER TO AUSTRALIA

EXPEDITED SHIPPING SURCHARGE FOR REMOTE AREA

• If shipping to a remote area in Australia, there's a $40 AUD surcharge for expedited shipping.
• If you can't afford the surcharge, consider Australia Post to save on costs.
• To check if your address is in a remote area, contact us at support@vibehoodie.shop.

EXPEDITED SHIPPING REFUND

• If you pay for expedited shipping and don't receive your item within 7-15 business days (excluding processing time), we'll refund the $25 AUD shipping cost.
• To be eligible for a refund, contact us within 30 days of the estimated delivery date.

* PLEASE NOTE THAT WE DO NOT REFUND FOR ORDERS WITH FREE EXPEDITED SHIPPING.

EU – UNITED KINGDOM – CANADA CONSUMERS

Orders shipped to the EU, UNITED KINGDOM, AND CANADA via DHL Express may be subject to import taxes and duties determined by customs authorities. Consider switching to standard shipping for cost-effective service with a longer delivery timeframe (typically 5-7 business days).

1. DO YOU DELIVER INTERNATIONALLY?
We offer international shipping with free economy shipping for international orders. Be aware of potential additional taxes and duties in your country.

2. ARE THERE OTHER SHIPPING RESTRICTIONS?
We cannot deliver to APO/FPO addresses but can accommodate shipments to PO Boxes. Expedited shipping isn't available for PO Boxes.

3. WHAT HAPPENS IF MY ORDER IS DELAYED?
If your order isn't received within 45 days from the purchase date, contact our Customer Service team for a refund or replacement.

4. CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not provide the option to ship to multiple addresses within a single order. Create separate orders for different destinations.

5. QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy.

6. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
Contact us by email: support@vibehoodie.shop

• If you're not 100% satisfied, let us know and we'll make it right.
• We strive to provide you with the best shopping experience possible. If for any reason you are not satisfied with your purchase, you can return it within 7 days of the delivery date for a refund or exchange.
  • To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Please note that certain items, such as personalized or custom-made products, are not eligible for returns or exchanges.
  • If you have any issues with your product, please contact us at support@vibehoodie.shop and we will do our best to resolve the issue.
  • All products sold on come with a 7 day warranty against defects in materials and workmanship. If you believe your product has a defect, please contact us and we will be happy to help you.